- What should I do if I forgot my 4-digit PIN code?
- What should I do if I have not received the email with my login ID and authorization code?
- I reset my PIN code but it does not work when I try to log in again. What do I do now?
- Aaargh! Why do I have to keep on entering my 4-digit PIN every time I open SUP?
- What should I do when I first open up SUP?
- How do I enter my health information into the app?
- How do I get my personalized, recommended HIV test date?
- How do I add my personalized, recommended HIV test date to my calendar?
- How do I change my personalized, recommended HIV test date?
- Will the SUP app notify me when it's time for me to be tested for HIV?
- How often do I receive my personalized, recommended date to be tested for HIV?
- How do I send my test results to SUP staff securely?
- Where can I get tested for HIV?
- Where can I get a free HIV test?
- What's on the Prevention 411 tab?
- What's on the Resources tab?
- Can I interact with other men on the SUP app?
- What's on the Local Events tab?
- What's on the My Vote tab?
- I received an error message or my app crashed.
- Privacy and Confidentiality Policy
- My question is not listed here.
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